Felpa
Frequently asked questions.
All items are 100% guaranteed to be original and brand new. We do not sell counterfeit items.
We collaborate with boutiques from all over Europe. We purchase their remaining stock because old collections, when sold at a discount, can hinder the sales of new collections. To avoid this, boutiques prefer to sell their old collections to us. This allows us to offer these items to you at significant discounts!
Free returns in the form of a gift card. In this case, no return shipping costs will be deducted.
If refunded to the original payment method, return shipping costs will be deducted: €8 for NL, €9 for BE, and €12 for other countries.
Find the full return policy here
We pay the crossed-out price, which is the price we pay for the shipping costs, but we love discounts, so we pay a portion of the shipping costs 😀.
Netherlands: 5 2 euro's to a parcel shop and 8 4 euro's for home delivery. Free above 200 euro's.
Belgium: 5 2 euro's to a parcel shop 9 7 euro's. Free above 250 euro's.
France, Italy, Spain, Germany: 12